Privacy Policy

MultiCortex is the controller of personal data processed through this website and the contact channels listed on the Contact page.

Legal entity name, registration number and full address for LGPD/GDPR purposes: [to be defined]. If you have questions about this policy or about how your data is processed, contact us at multicortex@multicortex.ai.

Contact data voluntarily provided, such as name, company, corporate email, phone/WhatsApp number, product of interest, and the content of messages sent through the contact form.

Browsing data, collected through cookies and similar technologies (see our Cookie Policy), such as pages visited, time on site, and referral source.

Data you may provide when creating an account in the Client Area, when applicable.

MultiCortex does not collect sensitive patient or clinical data through this website. The processing of health data in the context of products such as IA Med is governed by specific contracts with each customer, under full LGPD/GDPR compliance.

Responding to contact requests and commercial proposals.

Operating, maintaining and improving the website and the Client Area.

Sending communications related to requested products and services, where consent has been given.

Complying with legal and regulatory obligations.

We process personal data based on your consent (for example, when submitting the contact form), on the performance of a contract or pre-contractual steps, on compliance with a legal or regulatory obligation, and on MultiCortex's legitimate interest in maintaining and improving its products and relationship channels, always respecting the fundamental rights and freedoms of data subjects.

We do not sell personal data. Data may be shared with service providers that support our operations (for example, email infrastructure, hosting and analytics tools), always under contractual confidentiality and data protection obligations equivalent to those required by LGPD/GDPR.

Data may also be disclosed when required by law, court order, or a competent regulatory authority.

We use essential cookies and, with your consent, analytics cookies. Details are provided in our Cookie Policy, which describes the categories used and how to manage your preferences.

We adopt technical and organizational measures to protect personal data against unauthorized access, loss, alteration or destruction, appropriate to the nature of the data processed. No system is entirely risk-free, and we work continuously to reduce vulnerabilities.

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specific retention periods by data category: [to be defined].

Under LGPD and GDPR, you have the right to: confirmation of the existence of processing; access to your data; correction of incomplete, inaccurate or outdated data; anonymization, blocking or deletion of unnecessary data or data processed in violation of the law; data portability; deletion of data processed based on consent; information about entities with which we share data; information about the possibility of not providing consent; and withdrawal of consent at any time.

To exercise any of these rights, contact us at multicortex@multicortex.ai. We will respond within the timeframes required by applicable law.

Because MultiCortex operates in both Brazil and the United States, personal data may be transferred internationally. When this occurs, we adopt safeguards compatible with LGPD and GDPR, such as standard contractual clauses or equivalent mechanisms.

Name and direct contact of the Data Protection Officer (DPO): [to be defined]. Until formally defined, requests related to personal data may be sent to multicortex@multicortex.ai.

This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable law. The last update date is shown at the top of this page.